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July 07, 2011



Somewhere in there is ethics and thoughtfulness, and the sense of customers being actual people, not just dollars. Yes, I agree, that's a business to do business with and an attitude to emulate.

Lauren Delp

When I realized that this post was showing up in google searches with only the cafeteria sentence, I wrote to Jeff and asked him if he wanted me to pull the post. He wrote back that he has no problem with it being public (and appreciates the link).

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